About Faspay
Faspay is an award-winning payment gateway in Indonesia with the most complete payment channel. Faspay makes it easier for businesses to #ConnectingPayment and enable customers to make online payment more seamless, secure, and easy.
Life At Faspay
At Faspay, we build a payments ecosystem to help businesses grow. Therefore, we need team members who are ready to develop interest and careers in our company.
“Faspay exists to help businesses grow in the digital era and in the future Faspay will become a one-stop hub for entrepreneurs to get various digital services that support their business. To achieve this, all individuals at Faspay are challenged to get out of their comfort zone so that they are able to develop beyond their current capacity.”
Eddy Tju
CEO Faspay
Why Join Us
Financial Technology Company
Faspay is a payment gateway advanced company and you will work with the creative, high-spirited, and technology-minded team.
Fun Work Environment
Every idea and suggestion from the team will be listened to and you will have the opportunity to be part of a dynamic and not monotonous project.
Place to Grow
Faspay can be a suitable place to learn new fun things in the Indonesian Financial Technology industry ecosystem.
Dian’s Testimony Summary
Working at Faspay, almost every day is interesting and always get new knowledge, moreover I am supported by a solid and problem-solver team.
Vincent’s Testimony Summary
At Faspay I got a lot of chance to develop myself. Besides that, the thing that makes work feel so comfortable at Faspay is the kinship office situation.
Be A Part of Our Growing Family
Komersial
Teknologi
Operasional
Komersial
Senior Legal Officer
Full-Time
Senior Legal Officer
Job Requirement :
- Bachelor Degree in Law -- Master degree is a plus
- Minimum 3-4 years experience as Legal & Compliancewith a mix of (i) prior in-house experience in the bank and financial services sector (preferably a licensed payment gateway, remittance, e-money/wallet operator, P2P Lending in Indonesia) and (ii) private practice experience in law firms.
- Possess an advocate license from PERADI is a plus.
- Demonstrate knowledge of and experience in dealing with commercial contract and extensive experience in interacting with regulators particularly with Bank Indonesia and OJK is preferable.
- In-depth knowledge of business law, payment system law, banking & financial law, technology law, AML/CFT regulations (own AML certifications is highly preferable).
- Strong knowledge of BI, OJK, and PPATK Regulations including but not limited to reporting obligation and transaction monitoring.
- Excellent communication, negotiation and diplomatic skills
- Excellent command of English (written & spoken)
- Good problem-solving skills, meticulous, and high attention to details.
- Excellent agreements drafting, reviewing, and administration
- Experience and strong skills in corporate legal and regulatory compliance. Experienced in litigation is a plus.
- Highly interested in pursuing Legal Career in Financial Technology industry and fast paced working environment.
- Exceptional can-do attitude & relentlessly resourceful
- Able to work independently as well as part of a team.
Job Desc:
Draft and solidify agreements, contracts, and other legal documents to ensure the company’s full legal rights.
- Prepare, review and modify agreements/contracts to support various business activities/transactions.
- Develop and implement procedures for contract management and administration in compliance with Company policy.
- Research, anticipate, and evaluate different legal issues regarding business planning, decisions, and operations to provide legal advices and opinions for the Company.
- Monitoring and managing corporate legal documents.
- Communicate, negotiate, and establish relationship with external parties (regulators, external counsel, notary, lawyers, etc.)
- Ensure business to be compliant with applicable laws including but not limited to payment system laws, data privacy laws and competition laws.
- Review progress of outstanding litigation cases and liase with and manage external lawyers.
- Support compliance regulatory matters including mandatory reporting, AML-CFT reporting, and obtainment of regulatory approvals or acknowledgements from BI, OJK, and/or other relevant government authorities.
Marketing Support
Full-Time
Marketing Support
Job Requirement :
- Min Bachelor’s degree in Marketing, Communications, Economic, or related fields
- Min 1-2 years of relevant experience in creative industry, digital business, or related industry. Fresh Graduates are welcome to apply
- Required language(s): English and Bahasa
- Excellent in administration and a detail-oriented individual
- Strong written and verbal communication skills
- Proficiency in Microsoft Office
- Good analytical and logical skills
- Ability to work well in a team
- Creativity and adaptability
- Strong organizational and time-management skills
Job Desc:
- Support the marketing team with planning, implementing, and monitoring marketing programs
- Provide administrative and project support for a variety of marketing programs
- Update spreadsheets, databases, and inventories with statistical, financial, and non-financial information
- Preparing, formatting, and editing a range of documents
- Assists the marketing team with gathering and analyzing data to better understand the target audience, market trends, and competitor activity
Digital Marketing
Full-Time
Digital Marketing
Job Requirement :
- Bachelor degree of Marketing, Technology, Economic or related fields.
- Required language(s): English and Bahasa.
- At least 2-3 years of experience in Digital Marketing/Performance Marketing is more preferable.
- Strong communication skills to build & maintain collaborative relationships with the stakeholders and to share the reports & insights of the campaign performance.
- Creative, strong analytical skills, numerical reasoning skill and data-driven thinking.
- Strong online marketing strategy (audience understanding, channels knowledge, conversion rate optimization).
- Hands-on experience with analytics tools (google analytics, social bakers/report, google AdWords).
- Required Skill(s): Marketing Communication, Social Media Marketing, Facebook Ads, Instagram Ads, Copywriting, Google Ads, SEO, Google Tag Manager.
Job Desc:
- Creating copy and content for all Faspay’s communication channels including websites, marketing collaterals, posters, articles, videos, etc.
- Managing content creations and content calendar of Faspay’s social media.
- Plan and execute all digital marketing activities using ad platforms including SEM, SEO, social media, display advertising campaigns, etc.
- Work on a budget to reach maximum KPI, keeping Customer Acquisition Cost at the minimum level.
- Knowledge in tracking metrics and online campaign measurement.
- Measuring and reporting implementation and effectiveness of all digital marketing campaigns (ROI and KPIs).
- Identify trends and insights, and optimize spend and performance based on the insights.
Merchant Acquisition
Full-Time
Merchant Acquisition
Job Requirement :
- Candidate must possess at least Bachelor's Degree in any field.
- Fluent in English both Oral & Written ability to speak mandarin is an asset
- At least 2 Year(s) of working experience in the banking,digital payment,e-commerce,Fintech, Edutech or related field (Tech Company) is required for this position.
- Preferably Staff (non-management & non-supervisor) specialized in Sales and partnership
Job Desc:
- Develop a relationship with key accounts and Lead Customers
- Responsible for the integration process of each merchants
- Ensure for the timely and successful delivery of our solutions according to customer needs and objectives
- Responsible for first training (if needed) of how to use our services
- Responsible for traffic each merchant for the first 3 months
- Building a great relationship with partners
Business Development
Full-Time
Business Development
Job Requirement :
- Candidate must possess at least Bachelor's Degree of Computer Science/Information Technology, Management, Business or equivalent.
- Required language(s): Bahasa Indonesia, English.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor) specialized in Product, Business Development or equivalent.
- Have a background from Banking or Fintech is a plus point
Job Desc:
- Seek for new business opportunities for partnership engagements that can involve new technologies.
- Prepare technology and business analysis of each new business opportunity
- Providing recommendations based on the analysis of new business opportunities in the form of a business plan
- Communicate regularly with existing partners to ensure that business runs smoothly
- Providing and manage all provisions and Standard Operating Procedures of the Company
- Gather suggestions from external (merchant / partner) and internal (Sales, CS, Finance, and Operations) about Faspay’s platforms to be analyzed and used as a basis to decide on the next steps to carry out the approved suggestion.
- Act as a coordinator to undergo development/changes that approved to be developed according to the suggestions received.
Teknologi
Product Manager
Full-Time
Product Manager
Job Requirement :
- Bachelor degree / master degree in information systems, software engineering
- Minimum 2 year experience as product manager, or 4 year as system analyst / business analyst
- Have passion in product development & innovation
- Strong empathy about our users
- Superior problem solving skills
- Able to communicate with cross-functional teams
- Having experience in software functional & technical design
- Having knowledge in design pattern and object oriented concept
- Having knowledge in UX design is a plus
- Proactive and can work under minimum supervision
Job Desc:
- Develop solutions to problems by collaborating with other team
- Work collaboratively with engineering, marketing, UX, and other teams to bring the most user-centric products
- Understand market, competition and user requirements in depth
- Convert business requirements into technical solutions
IT Database Administrator
Full-Time
IT Database Administrator
Job Requirement :
- Bachelor Degree / Master Degree in Computer Science or equivalent
- Minimal 2 years experience managing large databases
- Strong understanding about relational model
- Strong experience with various relational databases and know what to implement based on the event
- Knows what all these acronyms are and can explain them OLTP, OLAP, RDBMS, ETL, MDM
- Strong understanding of Application Scaling and Performance Tuning
- Experience managing and manipulating databases through scripting
- Experience working with version control system such as Subversion or Git
- Experience working with PostgreSQL, MySQL, MariaDB, SQL Server Database
- Experience working with Continuous Integration System such as Jenkins
- Experience working with Linux Operating System
- Experience working in Banking and Financial domain
- Experience working with agile methodology.
Job Desc:
- Have passion in software engineering, quality, exceptional attention to detail
- Able to provide technical support for the physical design and implementation of all Databases, Content Banks and/or Data Warehouses
- Able to provide technical consultation to development staff on database architecture, new technologies, and database related issues
- Able to write technical documentation.
Developer
Full-Time
Developer
Job Requirement :
- Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- At least 1 Year(s) of working experience in the related field is required for this position
- Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Software for Financial Services / Banking / Accounting or equivalent.
- Mastering front-end technologies like HTML5, CSS3, JavaScript. Knowledge of third-party libraries like jQuery, LESS, Angular and React JS is desirable
- Proficiency with fundamental front end languages at least one server-side programming languages like Git, PHP, Java, Python, Ruby, .Net etc. with framework
- Knowledge of various DBMS technology is another important need of Full Stack Developer. MySQL, MongoDB, Oracle, SQLServer are widely used for this purpose.
- Knowledge of caching mechanisms like varnish, Memcached, Redis is a plus.
- Knowledge of designing is also recommended, should know the principle of basic prototype design and UI /UX design.
- Knowledge of web services or API is also important for full stack developers. Knowledge of creations and consumption of REST and SOAP services is desirable.
Job Desc:
- Translate user requirements into the overall architecture and implementation of new systems
- Manage Project and coordinate with the Client
- Write backend and frontend code in Java, PHP, Golang languages
- Writing optimized front end code HTML and JavaScript
- Understand, create and debug database related queries
- Create test code to validate the applicaition against client requirement.
- Monitor the performance of web applications & infrastructure
- Troubleshooting web application with a fast and accurate a resolution
- Create Technical Documen.
Application Support
Full-Time
Application Support
Job Requirement :
- Bachelor's Degree, Computre Science/Information Technology, Engineering (Computer/Telecomunication), Science & Technology or equivalent
- 1-2 year's of experience in related field
- Strong Knowlededge of SQL Language & Data Processing
- Knowledge of Web Programming Languanges and Development Methodologies
- Business Analysis Techniques - Familiar with techniques witch help in modelling and understanding a business and its operation
- Excellent Analytical Skill & Team Player with good written and oral communication skills.
Job Desc:
- Delivering support to existing business users, investigating and resolving application errors, data disrepancies and queries
- Ensure that solution and application support documentaiton in maintained to the highest quality and accuracy.
Software Quality Assurance (Automation)
Full-Time
Software Quality Assurance (Automation)
Requirements
- Candidate must possess at least Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position (Fresh graduates are welcome to apply)
- Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Software or equivalent.
- Proven experience as a QA tester or similar role
- Strong knowledge of software QA methodologies, tools and processes
- Experience in writing clear, concise and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Hands-on experience with automated testing tools
- Solid knowledge of SQL and Scripting
- Experience in an Agile/Scrum development process
- Familiar with Agile frameworks and regression testing is a plus
- Experience in project management and QA methodology
- Ability to document and troubleshoot errors
- Working knowledge of test management software (e.g. qTest, Zephyr) and SQL
- Experience in performance and/or security testing is a plus
- Attentention to detail, Strong organizational skills, Excellent communication skills
- Analytical mind and problem solving aptitude
Job Description
- Creating detailed, comprehensive and well-structured test plans and test cases
- Review and analyze system specifications
- Using the plan to assess functionality, performance, reliability, stability and compatibility with other systems
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Using the plan to hunt down and fix software bugs
- Looking for ways to prevent bugs from occurring in the first place
- Guarding against incorrect language usage, truncated text and incorrect formatting
- Ensuring the product is culturally compatible with the target market
- Some localisation analysts are responsible for translation work
- Rebuilding the corrected software application
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
Operasional
Risk Management
Full-Time
Risk Management
Job Requirement :
- 4+ years of experience working in risk management in a payment gateway, payment processor, payment aggregator, bank, or payments industry-related institution.
- Bachelor’s degree in IT, Finance, Statistic or Equivalent
- Strong written and verbal communication skills
- Strong attention to detail and organizational skills.
- Strong analytical, problem-solving, initiative, and follow-through skills.
- Strong presentation skills.
- Knowledge of the payment system industry, regulatory compliance landscape, and credit and debit payments systems
- Knowledge in the transaction monitoring process and ability to investigate and analyze suspicious transactions/activities and prepare the report.
- Ability to effectively communicate in written and verbal form across functional groups within the company, with clients, customers, and vendors, as well as senior management.
- Experience working in a risk and control capacity with engineering teams and technical functions.
- Knowledge in card-not-present payments, fraud prevention, buyer & merchant risk management, and/or chargeback management.
- Knowledge of AML-CFT
- Knowledge of using PPATK applications (GoAML, SIPESAT, SIPENDAR, PEP, etc)
- Used to give solutions in the implementations of AML-CFT (APU-PPT)
- Fast learner, pro-active, innovative, ready to work under pressure, and able to work as a team.
Job Desc:
- Establish risk management strategies, identify, assess and monitor risks (including new and emerging risks as well as catastrophic risks) in a structured manner, and develop appropriate risk mitigation plans in accordance with the Company’s risk appetite and thresholds.
- Measures key metrics, process or control risk to inform product and program level risk assessment and own weekly/monthly metrics and process reviews with internal and external stakeholders.
- Earns the trust of peers by understanding operational processes related to risk management programs. Define operational risk management requirements and own the associated monitoring, control, and forecasting.
- Monitor and report on the performance against all key metrics including forward-looking views with an early escalation of trends and variations to ensure continued adherence to Risk Appetite.
- Interpret and analyze the impact of BI, OJK, or PPATK guidelines related to AML-CFT and advise the Management of the company to comply with these guidelines.
- Implement Customer Due Diligence, conduct coordination and monitoring of the implementation AML-CFT Program with relevant units/departments that interact with customers, business partners, and vendors to ensure that customer(s), business partner(s), and vendor(s) are not Political Exposed Persons (PEP) or related to PEP, involved in terrorists, involved in financing weapons of mass destruction, or engaged in negative business list.
- Monitor, investigate and analyze suspicious transactions/activities in order to support the AML-CFT program, conduct Enhance Due Diligence, and prepare to report to PPATK (GoAML, SIPESAT, SIPENDAR, etc) and/or relevant regulators related to the implementation of AML-CFT program.
- Influences internal teams to uphold and maintain program control.
- Recommend to product and technical teams improvements to technical risk management solutions to drive program efficiencies
- Develop and implement AML-CFT training programs for relevant units/departments who engage in KYC or KYP.
- Promote a risk and control awareness culture within the Company through risk awareness programs (communications, workshops, dialogues) and sharing of past learnings.
Internal Audit
Full-Time
Internal Audit
Job Requirement :
- 3+ years of relevant experience including internal audit and/or risk and controls
- Bachelor's degree in Finance/ Accounting
- Candidates with Certified Internal Auditor (CIA), Certified Information System Auditor (CISA) certification, Certified Information Systems Security Professional (CISSP) or equivalent will be of added advantage
- Knowledge and experience with Bank Indonesia regulations, specifically related to e-wallet/e-payment business is an added advantage
- Ability to prepare and interpret audit information and to institute financial policy, procedure and/or operational corrections and modifications
- Good experience in Risk Management and Compliance
- Strong interpersonal skills and ability to collaborate and influence both internal and external stakeholders
- Proven ability to work cross functionally and influence organization to accomplish goals
- Willingness and ability to adapt to new circumstances, information, and challenges
- Excellent written and verbal communication skills
- Highly proficient in Excel, knowledge of other MS office applications
- Ability to work both independently with sole responsibility fast-paced environment
Job Desc:
- Develop a risk-based annual internal audit plan for business areas as well as across operational, financial, compliance and risk management audits
- Ensure the adequacy of policies and procedures for managing and mitigating risks, the effectiveness of the implementation of policies and procedures, the quality of parameters applied to identify risks, and the effectiveness of the implementation of human resource management policies and procedures
- Ensure the effectiveness that the implementation of AML-CFT programs
- Ensure that internal audit activities are completed in a timely and efficient manner in accordance with standards established by industry best practices and the relevant risk and regulatory environment, and provide country management with assurance that local regulatory requirements as well as the expectations of the local regulators are fully met
- Communicate root causes of identified issues, associated risks, including recommendations for improvements in business processes, on the current and future business model and operating environment and ensure that actions plans are properly implemented by management
- Ensure that sufficient audit evidence and documentation is obtained to support audit findings
- Deliver high quality audit reports in a timely manner with audit issues focused on key risks, root causes, materiality, potential solutions and succinct messages
- Collaborate with stakeholders to identify potential red flags and ensure that insights to emerging risk and controls are identified and managed
- Estabilish and monitoring to internal’s applicable SOPs
HR Officer
Full-Time
HR Officer
Job Requirement :
- Proven work experience as an HR Administrator, HR Administrative Assistant or relevant role
- Experience with HR software, like HRIS or HRMS
- Computer literacy (MS Office applications, in particular)
- Thorough knowledge of labor laws
- Excellent organizational skills, with an ability to prioritize important projects
- Strong phone, email and in-person communication skills
Job Desc:
- Organize and maintain personnel records
- Update internal databases (e.g. record sick, leaves, presence, etc)
- Prepare HR documents, like employment contracts and new hire guides
- Revise company policies
- Liaise with external partners, like insurance vendors, etc
- Answer employees queries about HR-related issues
- Arrange travel accommodations and process expense forms