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5 Benefits of Customer Relationship Management (CRM) for Businesses

5 Benefits of Customer Relationship Management (CRM) for Businesses

Customer relationship management is one of the strategies that can improve customer experience in making transactions with a company. It is because the business strategy is able to bring communication and interaction between the company and the customer closer, so that the transaction will feel more comfortable. In fact, if done continuously, customer relationship management can prevent customers from switching to other competitors. Let's see more information about the goals, benefits, and stages of customer relationship management in the business world through the following article!
Des 1, 2023